2024 Tufts Health Direct prescription drug coverage
Tufts Health Plan works with Optum Rx for pharmacy benefit management services.
Find an Optum Rx network pharmacy near you. See what drugs your plan covers, and if you have a deductible for prescriptions, use the Drug Pricing Tool to learn how much your drugs may cost before you reach the annual deductible.
Buying your prescriptions
Check to see if the pharmacy you use participates in the Optum Rx network. You can also use Optum® Home Delivery for 90-day supplies of medications you take regularly for conditions such as heart disease, diabetes or depression (standard shipping is free).*
If you have a deductible for prescriptions, use the Drug Pricing Tool to learn how much your drugs may cost before you reach the annual deductible.
*Specialty medications, which are prescribed for treating complex conditions such as hepatitis C, multiple sclerosis or rheumatoid arthritis, are provided through Optum Specialty Pharmacy. They're typically delivered directly to your home.
Your prescription drug benefits
Find out which drugs are covered on our Tufts Health Direct plans.
Additional Information
Resources for helping you understand your prescription drug benefits.
Optum Home Delivery Mail Order Form (PDF)
Paper Claim Reimbursement Form (PDF) - English
Paper Claim Reimbursement Form (PDF) - Spanish
Have a Question
For questions or concerns about your pharmacy benefits (i.e., cost sharing, claims, etc.), please call 1-888-257-1985 (TTY: 711).
If this is an emergency, dial 911.