Contact us

If you are having a medical crisis, please call 911 or contact your local emergency assistance service immediately.

General Questions

For general information about your pharmacy benefits including coverage and cost questions, please contact Optum Rx Customer Service:

1-800-788-4863
Specialty Pharmacy
Mail Order / Home Delivery
Tech support

TTY (for the hearing impaired - 24 hours a day, 7 days a week):

711