Contact Us

If you are having a medical crisis, please call 911 or contact your local emergency assistance service immediately.

For technical website issues:


TTY (for the hearing impaired - 24 hours a day, 7 days a week):


General Questions

Pharmacists are available during work hours to answer questions about your prescriptions.
For general information about your pharmacy benefits including coverage and cost questions, please contact Optum Rx Customer Service:1-855-382-0845

Specialty Pharmacy

Optum Specialty Pharmacy:


Mail Order / Home Delivery

Optum® Home Delivery1-855-382-0845
If you are a home delivery customer, pharmacists are available 24 hours a day, 7 days a week to answer questions or address concerns.

Other Contacts

Fraud, Waste and Abuse:

Mailing address for claim reimbursement


PO Box 509075

San Diego, CA 92150-9075

Corporate Office


2300 Main Street

Irvine, CA 92614