If you are having a medical crisis, please call 911 or contact your local emergency assistance service immediately.
For technical website issues:
1-800-788-4863TTY (for the hearing impaired - 24 hours a day, 7 days a week):
711Pharmacists are available during work hours to answer questions about your prescriptions.
For general information about your pharmacy benefits including coverage and cost questions, please contact Optum Rx Customer Service:1-855-382-0845
Optum® Home Delivery1-855-382-0845
If you are a home delivery customer, pharmacists are available 24 hours a day, 7 days a week to answer questions or address concerns.
Fraud, Waste and Abuse:
reportrxfraud@optum.comMailing address for claim reimbursement
OptumRx
PO Box 509075
San Diego, CA 92150-9075
Corporate Office
OptumRx
2300 Main Street
Irvine, CA 92614