Contact Us

If you are having a medical crisis, please call 911 or contact your local emergency assistance service immediately.


For technical website issues:

1-800-788-4863

TTY (for the hearing impaired - 24 hours a day, 7 days a week):

711

Specialty Pharmacy

Optum Specialty Pharmacy:1-855-798-0776*

*Your benefits line will be available to answer your questions on June 27, 2022. Until that date, please go to ACSHIC.com where you can find FAQs or call 1-724-719-6165 for help answering your questions.



specialty.optumrx.com

Mail Order / Home Delivery

Optum® Home Delivery:1-855-842-6337



www.optumrx.com

If you are an OptumRx home delivery customer, pharmacists are available 24 hours a day, 7 days a week to answer questions or address concerns.

Other Contacts

Fraud, Waste and Abuse:reportrxfraud@optum.com

Mailing address for claim reimbursement

OptumRx


PO Box 509075


San Diego, CA 92150-9075

Corporate Office

OptumRx


2300 Main Street


Irvine, CA 92614