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Contact Us

If you are having a medical crisis, please call 911 or contact your local emergency assistance service immediately.

For technical website issues: 1-800-788-4863

TTY (for the hearing impaired - 24 hours a day, 7 days a week): 711

Specialty Pharmacy

Optum Specialty Pharmacy: 1-855-798-0776*

*Your benefits line will be available to answer your questions on June 27, 2022. Until that date, please go to ACSHIC.com where you can find FAQs or call 1-724-719-6165 for help answering your questions.

Mail Order / Home Delivery

Optum® Home Delivery: 1-855-842-6337

If you are an OptumRx home delivery customer, pharmacists are available 24 hours a day, 7 days a week to answer questions or address concerns.

Other Contacts

Fraud, Waste and Abuse: reportrxfraud@optum.com

Mailing address for claim reimbursement


PO Box 509075

San Diego, CA 92150-9075

Corporate Office


2300 Main Street

Irvine, CA 92614