If you are having a medical crisis, please call 911 or contact your local emergency assistance service immediately.
For technical website issues:1-855-409-0219
TTY (for the hearing impaired - 24 hours a day, 7 days a week):
711Pharmacists are available during work hours to answer questions about your prescriptions.
For general information about your pharmacy benefits including coverage and cost questions, please contact Optum Rx Customer Service:1-855-409-0219
Optum® Home Delivery1-855-409-0219
If you are a home delivery customer, pharmacists are available 24 hours a day, 7 days a week to answer questions or address concerns.
Fraud, Waste and Abuse:reportrxfraud@optum.com
Mailing address for claim reimbursement
OptumRx
PO Box 509075
San Diego, CA 92150-9075
Corporate Office
OptumRx
2300 Main Street
Irvine, CA 92614